Connect directly with dedicated departments across customer support, order fulfillment, creator partnerships, data protection, and statutory grievance redressal.
Appointed pursuant to Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020:
For shopper assistance, tracking, and delivery queries.
For 7-day returns, QC checks, and creator subscription billing.
For GDPR/DPDPA data deletion, IP takedowns, and security alerts.
For creator onboarding, store curation, and brand partnerships.
For API integrations, webhook inquiries, and welcoming messages.
For executive correspondence and strategic escalations.